They burst upon the scene by offering services unheard of at the time. Companies could select their preferred service level based upon their customers' needs. Choices ranged from same day delivery to "NOW service" that provided pick up within 30 minutes and dedicated, non-stop delivery.

In addition, NOW Courier introduced trained, uniformed drivers with photo IDs. Drivers were also equipped with the latest communication devices. Today all drivers have statewide pagers and either cell phones or Nextel phones. Sophisticated computer systems have benefited NOW Courier and its customers in everything from order entry and delivery tracking to account billing.

NOW Courier quickly established itself as the leader in the Indianapolis market. This position opened opportunities to form long lasting partnerships with major medical and financial clients by providing scheduled and routed deliveries in addition to on demand service. These partnerships were built upon NOW Courier's unique ability to thoroughly analyze a customer?s needs and propose solutions for even the most demanding situations.

A vast array of resources that ranges from cars to vans to 24' straight trucks enabled NOW Courier to turn these proposals into workable solutions that provided more efficiency and cost savings for its clients. Such success led to opening branch offices in Fort Wayne and South Bend, Indiana and Chicago, Illinois and Louisville, Kentucky. Every day NOW Courier drivers make deliveries all over Indiana and into its neighboring states.

The current roster of NOW Courier clients is a "Who's Who" of banks, hospitals, financial service companies, medical laboratories, governmental agencies and computer parts manufacturers. The Indianapolis Business Journal has consistently listed NOW Courier as the number one courier in central Indiana. In fact, NOW Courier is the largest Indiana based and locally owned Courier Company and is included in the top ten per cent of all courier companies in the United States.

For the past two consecutive years, NOW Courier has also been awarded the Consumers' Choice award for business excellence.

In recent years NOW Courier has significantly expanded its role in providing warehousing and expedited delivery of critical electronic and computer parts throughout the state. NOW Courier is also providing logistical support for medical laboratories across the country. This includes picking up sensitive specimens, packing them and delivering them to airlines for shipment.

NOW Courier believes it has an even greater role to play in the years ahead. The ever-competitive business climate is challenging companies to reexamine their delivery methods and procedures. They will be asking themselves if it still make sense to retain employees, maintain vehicles and incur rising fuel and insurance cost versus outsourcing to a proven, professional partner like NOW Courier.