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Sexton Companies
Sexton Companies
9001 N. Meridian St., Indianapolis, IN 46260
Phone: 317-846-4444
E-mail: sbeeker@sextonproperties.com
Web Site: Click to visit their web site
Development and management of prestige apartments.
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Submitted By: GAK
Date Visited: 12/05/08
Watch out professionals!
Hello. I obtained a 3 mo. lease on a furnished apt. from Sexton Companies at Waterford Place in Lafayette Indiana from 12/5/08 to 3/5/08. On site assistance with Jenny and Alyssa has always been excellent. Corporate liaison Jonathan and his supervisor Shawn have been rude, uncompromising, and unprofessional. I discussed with them after signing the lease my wife and I were going through a divorce, she left town suddenly for Chicago leaving me with our three children at our permanent residence and my busy job as an orthopaedic surgeon, and I would prefer to get out of the lease earlier, as I would probably not use the apt., (of course paying whatever penalty applied). They insisted I pay the full amount and satisfy my agreement. I am disappointed but have agreed to do so. My primary concern is that when the lease began 12/5 I had no cable hook up as contracted until 12/8. The apt had been cleaned, but the refrigerator was so disgusting and foul smelling, however, that it was unusable and stank up entire apt. I move a few items in on the evening of 12/5 but could not sleep there. I did not notify the office or Jonathan that weekend as I figured little would be done but did notify the office and Jonathan first thing Monday morning. The refrigerator was so foul it could not be cleaned and had to be replaced, which it was that day. Alyssa commented several times how disgusting the unit smelled. I simply asked for a credit from Jonathan and Shawn for the days of 12/5 to 12/8 as I was unable to move in from this foul smell. This refrigerator should clearly have been replaced before my move in date. They have refused. I have paid my three month lease in full in advance. I have been a respected orthopaedic surgeon in Lafayette for over ten years now and am not used to the unreasonable and unprofessional attitudes of Jonathan and Shawn. Thank you for your time.
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